Frequently asked questions
Hardware
Open the Charging Case and remove all components. Gently insert the Vaginal Stimulator into the vagina. Position the Core comfortably between your thighs to keep the device in place hands-free. Adjust the Clitoral Stimulator so it aligns naturally with the clitoris. Place the Nipple Stimulator on the nipples and adjust tension using the clasp.
The Vaginal and Clitoral Stimulators are removable, but they must be attached to the Core to function and cannot be used on their own. The Nipple Stimulator can be used independently.
Yes! Users can gently hold the Core between their thighs, freeing their hands. And our product senses changes in pressure and responds with adaptive, real-time feedback.
Because the relative position of the clitoris and vagina varies from person to person, we have specially designed an adjustable Clitoral Stimulator. By moving the stimulator head up or down, users can easily find the position that feels most natural and comfortable for them.
It connects magnetically—simply pull it off to detach.
You can control it manually—either through the app or using the buttons on the device itself. When using the buttons for control, there are five intensity levels available.
55 dB when using—approximately the volume of a quiet conversation. It is significantly quieter than most comparable products.
The device can be controlled in three ways:
- AI mode in the app
- Manual mode in the app
- Physical buttons on the device itself
The device features three physical buttons: a power button, an increase-intensity button, and a decrease-intensity button.
Store the device in a cool, dry place, away from heat sources, moisture, and any hazardous materials.
Place all components into the Charging Case, then connect the Charging Case to a power source using the USB-C charging cable. The Charging Case can remain continuously connected to power.
When the Clitoral Stimulator or Vaginal Stimulator is connected to the Core and the battery is low, the Core will flash a blue light. When a Nipple Stimulator is low on power, it will flash a white light. In either case, place all components back into the charging case to recharge.
Up to 90 minutes of continuous use at the highest intensity.
Approximately 2–3 hours. After each use, all components may be placed back into the charging case while it is connected to power. Continuous charging is supported and unplugging is not required.
A USB-C charging cable is included. Users should provide a compatible power adapter rated for 3.7 V. If the charging cable is lost or damaged, it may be replaced with any USB-C charging cable that meets the same voltage requirements.
AI and Software
We provide audio-based erotic content designed for women of all sexual orientations. From a first-person perspective, users can interact with characters in real time through either voice or text conversation.
Yes. We offer content designed for women across all sexual orientations and a wide range of kinks. At the beginning, a smart classifier helps you quickly discover content that aligns with your preferences. As you continue using the app, our intelligent recommendation system evolves—delivering increasingly personalized content tailored to your interests.
During audio playback, you can speak directly to characters within the story from a first-person perspective. Your responses influence how the narrative unfolds, creating a fully customized experience—similar to engaging in an immersive, role-play conversation in real time.
Not at the moment, but this will be available in a future release.
Yes, with physical buttons on the device.
At present, it supports IOS mobile app only. Android and web versions will be available soon.
The device synchronizes with the storyline and your interaction in real time. When a character stimulates your nipples, the Nipple Stimulator activates; during oral scenes, the Clitoral Stimulator engages; and as the narrative moves into penetrative intimacy, the Vaginal Stimulator begins to operate. Intensity and rhythm then adjust fluidly based on the progression of the story and the depth of your interaction with the character.
Yes, the AI characters would remember your name, preferences, and past interactions—foundational elements in building romantic and emotional intimacy.
Privacy and Safety
All user data is handled with strict confidentiality. Without explicit user consent, it will not be used for any purpose beyond the provision and improvement of our products and services, nor will it be disclosed to any third party.
We use FDA-compliant, medical-grade silicone.
Waterproof Rating is IPX6 — protected against powerful water jets, but not suitable for submersion. But the charging case and charging cable must not be exposed to water.
Clean the device before and after each use with warm water and mild, unscented soap, avoiding alcohol, solvents, or abrasive cleaners. Ensure all components are completely dry before storage, and do not immerse any part of the device for extended periods. The Charging Case and USB-C charging cable must not be exposed to water.
We recommend seeking professional medical advice before using the device.
Connectivity
- Download the SensOn app from the App Store or Google Play
- Enable Bluetooth on your phone
- Follow the in-app instructions to connect
No.
Not currently.
Pricing, Payment, and Support
The AI content is subscription-based. Pre-order customers will receive 7 days of free access as a complimentary trial.
Yes. Our subscription includes a Basic and a Premium tier. The Premium plan offers extended conversation limits and access to advanced features.
For any questions or assistance, please contact our support team at support@senson.ai. We aim to respond within 3–5 business days.
Due to the intimate nature of our products and for health and hygiene protection, all sales are final once the product has shipped. Returns or refunds are not accepted, whether the product is sealed or unsealed, unless the item is defective.
Yes. Sensa Something Inc. (“SensOn”) provides a one-year limited warranty on all rechargeable and battery-powered products purchased directly from senson.ai or from an authorized reseller. Please refer to our warranty policy for full terms and conditions.
At this time, services are available only in the United States and the United Kingdom.
For pre-order items, please refer to the individual product page for estimated shipping timelines. Full payment is required at checkout. Orders may be canceled for a full refund at any time before shipment.